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Policies

Shipping & Returns

Fast, reliable shipping and a hassle-free 90-day money-back guarantee on every order.

Shipping Information

FREE

Standard Shipping

3-5 business days

Free on all US orders. No minimum purchase required.

$9.99

Express Shipping

1-2 business days

Need it fast? Express gets your order to your door in no time.

$14.99

International Shipping

7-14 business days

We ship to over 50 countries worldwide. Customs duties may apply.

Shipping Details

All orders ship from our fulfillment center in Miami, FL. Orders placed before 2:00 PM EST on business days are shipped the same day. Orders placed after 2:00 PM EST or on weekends/holidays are shipped the next business day.

All orders are shipped within 24 hours of purchase. You will receive a shipping confirmation email with tracking information as soon as your order leaves our facility. Tracking updates may take up to 24 hours to appear in the carrier's system.

We ship via USPS Priority Mail for domestic standard orders, FedEx for express orders, and DHL Express for international orders. Signature may be required for orders over $100.

International Shipping Notes

International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping price. Atlas Botanics is not responsible for delays caused by customs processing.

We currently ship internationally to: United States, Canada, United Kingdom, Germany, France, Australia, Japan, South Korea, Netherlands, Sweden, Switzerland, and Italy.

Returns & Refunds

90

90-Day Money-Back Guarantee

Try Atlas Botanics risk-free for 90 days. If you're not completely satisfied with your results, we'll refund your full purchase price — no questions asked. We believe in our products, and we want you to feel confident trying them.

How to Initiate a Return

  1. 1Email support@atlasbotanics.com with your order number and reason for return. Our team responds within 24 hours.
  2. 2Receive your prepaid return shipping label via email. We cover all return shipping costs.
  3. 3Pack the product(s) securely and attach the prepaid label. Drop off at any USPS location or schedule a free pickup.
  4. 4Once we receive your return, your refund is processed within 5-7 business days to your original payment method.

Return Conditions

  • Returns must be initiated within 90 days of the original purchase date.
  • Both opened and unopened products are eligible for return.
  • For orders under $50, refunds may be issued without requiring product return.
  • Subscription orders are eligible under the same 90-day guarantee.
  • Refunds are issued to the original payment method. Credit card refunds may take an additional 3-5 business days to appear on your statement.